The Automation Division
Automation for Retail

Sell more. Stress less about stock.

Running a retail business means juggling inventory, orders, suppliers, and customer service — often across multiple channels. We automate the repetitive work so you can focus on growth.

Retail and e-commerce businesses face a unique challenge: complexity that scales with success. More sales channels means more inventory headaches. More customers means more support tickets. More suppliers means more coordination. We build systems that sync your stock, automate your communications, and flag problems before they become crises — so growth doesn't come with chaos.

Sound familiar?

Here's what we hear most from retail and e-commerce businesses.

Stock levels out of sync between channels — overselling or surprise stockouts

Reordering that happens too late (or not at all)

Customer enquiries piling up — order status, shipping, returns

Manual order processing eating into the day

No clear view of what's selling and what's sitting

Supplier coordination via email chains and spreadsheets

You're not alone. These are exactly the kinds of tasks our automations are built to handle. Let's talk through yours.

8%
Of retail sales lost to stockouts on average
ToolsGroup, 2026
45%
Of customers will buy a substitute if their item is out of stock
Datawiz FMCG research

Real examples

What automation looks like for Retail & E-commerce

01

Stock low → reorder alert (or auto-order) triggered

When inventory hits your threshold, the system alerts you — or automatically sends a PO to your supplier. No more emergency stock runs.

ShopifyDEAR InventoryGmail
02

Order placed → fulfilment workflow kicks off

New orders flow automatically to your warehouse or 3PL, with packing slips generated and shipping labels ready. Less manual handling, faster dispatch.

ShopifyShipStation
03

Shipment dispatched → customer notified

Customers get tracking info the moment their order ships. Fewer "where's my order?" emails, better experience.

ShipStationKlaviyo
04

Sale on one channel → stock updated everywhere

Sell on Shopify, eBay, or in-store and stock levels sync across all channels in real-time. No more overselling.

ShopifyDEAR Inventory
05

Return requested → process started automatically

Customers submit a return request, get instant instructions, and your team gets notified when the item arrives. Smoother for everyone.

ShopifyLoop Returns
06

Something else entirely

These are just the common ones. If you've got a process that's eating your time, we can probably automate it. We build custom solutions for retailers of all sizes — just tell us what's slowing you down.

How we get you there

Start with clarity, build from there. Every engagement begins with understanding.

Start Here
01

Discovery Call

Free · 20 minutes

A quick chat to understand what's eating your time. No pitch, no obligation — just honest advice on whether automation makes sense for you.

Recommended
02

Full Audit

$900

We map how your whole business actually runs. You get a clear picture of where time is leaking and what's worth automating — even if we never work together again.

03

Quick Wins

From $500

Stop doing that one thing by hand. The recurring task you keep putting off? Fixed in a week or two. Low risk, fast results.

04

Integration Projects

From $1,500

Connect your systems properly. CRM to accounting, website to inventory, multi-step workflows across your business.

05

Ongoing Support

$300/mo or tailored

Someone to call when things change. Tweak workflows, add automations, keep everything running. For existing clients.

Not sure where to start? Let's talk it over, .

Common questions from retail businesses

Yes. We regularly connect Shopify, WooCommerce, eBay, Amazon, and brick-and-mortar POS systems. Stock syncs automatically so you never oversell.
We work with DEAR, Cin7, TradeGecko (now QuickBooks Commerce), and others. If your tool has an API, we can usually integrate it.
We can automate purchase orders, supplier confirmations, and delivery tracking. Everything flows into your inventory system without manual data entry.
We can help you transition to proper inventory software as part of the project — or build automations that work with your spreadsheets if that's what makes sense for now.
Most retailers see impact within weeks: fewer stockouts, faster fulfilment, fewer support tickets. The ROI compounds as you scale.

Ready to stop fighting your inventory?

Book a free 20-minute call and we'll map out where automation fits in your retail operation.

Email Us

Send a message

Prefer a call? We'll ring within 24 hours.

We'll reply within 24 hours — usually faster.
Can't wait? Call (02) 4950 4326