The Automation Division
Automation for Professional Services

Bill more hours. Chase fewer emails.

Your expertise is what clients pay for — not the hours you spend on scheduling, document collection, and follow-ups. We automate the admin so you can focus on billable work.

Accounting firms, law practices, and consultancies share the same problem: too much time on admin, not enough on billable work. Client onboarding, document chasing, appointment scheduling, payment follow-ups — it all eats into revenue. We build systems that run these processes automatically, so your team can spend more time on the work clients actually pay for.

Sound familiar?

Here's what we hear most from accountants, lawyers, and consultants.

Chasing clients for documents ahead of deadlines

New client onboarding that takes days of back-and-forth

Unbilled time because tracking happens after the fact

Invoices going out late or payment follow-ups falling through

Calendar chaos — double-bookings, missed reminders, manual confirmations

Compliance and deadline tracking scattered across systems

You're not alone. These are exactly the kinds of tasks our automations are built to handle. Let's talk through yours.

10+ hrs
Average admin hours per week for small businesses
Reckon In The Zone Survey, 2019
58%
Of small business owners have made costly errors due to admin pressure
Reckon In The Zone Survey, 2019

Real examples

What automation looks like for Professional Services

01

New client → onboarding sequence starts automatically

The moment you sign a new client, they receive engagement letters, document requests, and setup instructions — collected and filed without manual follow-up.

Xero Practice ManagerDocuSignGmail
02

BAS/tax deadline approaching → document chase triggered

Clients get automated reminders to submit documents, with escalating follow-ups. No more last-minute scrambles.

Xero Practice ManagerMailchimp
03

Appointment booked → confirmation + reminder sequence

When clients book, they get instant confirmation, calendar invites, and reminders at 48 hours and 2 hours before. No-shows drop significantly.

CalendlyGmail
04

Work completed → invoice sent same day

Finish a job, mark it complete, and the invoice goes out immediately. No more forgetting to bill, no more revenue leakage.

XeroXero Practice Manager
05

Invoice overdue → payment follow-up sequence

Overdue invoices trigger a polite reminder at 7 days, a firmer nudge at 14 days, and escalation to your team at 30. Cash flow improves without awkward calls.

XeroTwilio
06

Something else entirely

These are just the common ones. If you've got a process that's eating your time, we can probably automate it. We build custom solutions for practices of all sizes — just tell us what's slowing you down.

How we get you there

Start with clarity, build from there. Every engagement begins with understanding.

Start Here
01

Discovery Call

Free · 20 minutes

A quick chat to understand what's eating your time. No pitch, no obligation — just honest advice on whether automation makes sense for you.

Recommended
02

Full Audit

$900

We map how your whole business actually runs. You get a clear picture of where time is leaking and what's worth automating — even if we never work together again.

03

Quick Wins

From $500

Stop doing that one thing by hand. The recurring task you keep putting off? Fixed in a week or two. Low risk, fast results.

04

Integration Projects

From $1,500

Connect your systems properly. CRM to accounting, website to inventory, multi-step workflows across your business.

05

Ongoing Support

$300/mo or tailored

Someone to call when things change. Tweak workflows, add automations, keep everything running. For existing clients.

Not sure where to start? Let's talk it over, .

Common questions from professional services

Yes. We work with Xero Practice Manager, Karbon, FYI Docs, LEAP, and others. Most practice tools have APIs or integrations we can connect.
We can set up systems to track key dates and trigger client reminders automatically. You get notified if documents are still missing close to deadline.
Only in a good way. Communications go out in your voice, from your email. Clients experience faster responses and more consistent follow-up — they don't see the machinery behind it.
We use the same secure platforms you already trust. Documents stay within your existing systems — nothing is stored externally unless you choose to.
A 20-minute call to understand your workflow, then a proposal with specific automations and pricing. Most practices see ROI within the first quarter.

Ready to reclaim your billable hours?

Book a free 20-minute call and we'll show you where automation fits in your practice.

Email Us

Send a message

Prefer a call? We'll ring within 24 hours.

We'll reply within 24 hours — usually faster.
Can't wait? Call (02) 4950 4326