The Automation Division
Automation for Healthcare Practices

More time with patients. Less time on paperwork.

You trained to help people, not to spend evenings on admin. We automate the back-office tasks that eat into your clinical time — so you can see more patients and go home earlier.

GPs, physios, dentists, psychologists — you all face the same problem. Admin burden is growing, and it's unpaid. Appointment reminders, intake forms, referral letters, Medicare claims, recall systems. Every hour on paperwork is an hour not spent with patients. We build systems that handle the repetitive admin automatically, reducing no-shows, speeding up intake, and freeing your team to focus on care.

Sound familiar?

Here's what we hear most from healthcare practices.

No-shows and late cancellations eating into the schedule

New patient intake taking multiple phone calls and emails

Recall reminders falling through the cracks

Paperwork piling up after clinic hours

Referral coordination and follow-up dragging on

Manual Medicare/DVA claims and rebate processing

You're not alone. These are exactly the kinds of tasks our automations are built to handle. Let's talk through yours.

2+ hrs
Unpaid paperwork time per day for GPs
Medical Republic / RACGP Health of the Nation, 2022
10–20%
Typical no-show rate for private practices
MedicalSearch.com.au, 2025
$120k
Annual cost of 12% no-show rate for one Melbourne physio clinic
MedicalSearch.com.au, 2025

Real examples

What automation looks like for Healthcare & Allied Health

01

Appointment booked → reminder sequence starts

Patients receive confirmation, then reminders at 48 hours and 2 hours before. SMS or email — their choice. No-shows drop significantly.

ClinikoTwilio
02

New patient → intake forms sent automatically

The moment a booking is made, patients receive intake forms to complete before they arrive. Front desk stops chasing, patients arrive ready.

ClinikoJotForm
03

Treatment complete → recall reminder scheduled

Mark a patient as needing a follow-up in 6 weeks or 6 months — the system sends the reminder when it's due, no manual tracking required.

ClinikoMailchimp
04

Referral received → patient notified and booked

When a referral comes in, the system notifies the patient, sends booking options, and adds them to your calendar — minimal staff involvement.

ClinikoGmail
05

Invoice raised → Medicare/DVA claim processed

Claims are submitted automatically when invoices are generated, reducing delays and eliminating manual data entry errors.

ClinikoTyro
06

Something else entirely

These are just the common ones. If you've got a process that's eating your time, we can probably automate it. We build custom solutions for practices of all sizes — just tell us what's slowing you down.

How we get you there

Start with clarity, build from there. Every engagement begins with understanding.

Start Here
01

Discovery Call

Free · 20 minutes

A quick chat to understand what's eating your time. No pitch, no obligation — just honest advice on whether automation makes sense for you.

Recommended
02

Full Audit

$900

We map how your whole business actually runs. You get a clear picture of where time is leaking and what's worth automating — even if we never work together again.

03

Quick Wins

From $500

Stop doing that one thing by hand. The recurring task you keep putting off? Fixed in a week or two. Low risk, fast results.

04

Integration Projects

From $1,500

Connect your systems properly. CRM to accounting, website to inventory, multi-step workflows across your business.

05

Ongoing Support

$300/mo or tailored

Someone to call when things change. Tweak workflows, add automations, keep everything running. For existing clients.

Not sure where to start? Let's talk it over, .

Common questions from healthcare practices

We work with Cliniko, Halaxy, Best Practice, Medical Director, and others. Most practice software has APIs or integration options we can connect.
Practices typically see 30–50% reduction in no-shows with consistent reminder sequences. The exact impact depends on your patient base and current process.
Absolutely. We work within your existing systems and comply with Australian privacy requirements. Patient data stays where it belongs — in your practice software.
Yes. All communications go out in your practice's voice. We help you write templates that feel personal, not robotic.
Automation handles the routine — reminders, recalls, intake. Anything that needs clinical judgement or personal touch stays with your team. We build in escalation points so nothing important gets missed.

Ready to take back your evenings?

Book a free 20-minute call and we'll show you how automation can reduce admin and no-shows in your practice.

Email Us

Send a message

Prefer a call? We'll ring within 24 hours.

We'll reply within 24 hours — usually faster.
Can't wait? Call (02) 4950 4326